
Optimal Call Management (OCM)—Corporate Controls is an attractive solution for mobile operators working to attract corporate customers and gain new corporate accounts. Corporate Controls is designed to give businesses control over employee mobile phone usage. Corporate Controls provides managers robust yet uncomplicated tools with which to establish business rules while simultaneously providing exceptionally adaptable call and message screening for their employees.
Corporate managers apply call permissions and filters to outgoing and incoming calls or messages based upon time-of-day, day-of week, and date. Call permissions can also be based on other criteria such as the called number or calling number. Additionally, corporate managers may set choices and preferences for incoming and outgoing call criteria for groups as well as individual subscribers. Managers have flexibility to control calls while providing their staff with freedom and excellent call and message screening, features that save time and increase productively for the employee and the company. For example, calls may be forwarded to an associate, receptionist or to voice mail, or even blocked completely.
Corporate Controls can be combined with the Minutes Minder solution so managers can also set spending limits on their employees’ mobile phone usage that is paid by the company.
Corporate Controls promotes brand loyalty from the corporate segment and increases revenue from both new and existing corporate accounts. A part of the OCM suite of solutions, Corporate Controls also increases predictable revenue when operators charge a fixed monthly service fee for the service.
