
The Group Tariffs solution is a subset of the Flexible Online Charging suite of solutions. Group Tariffs provides the tools operators need to create attractive group tariff plans for businesses as well as individual customers. While customers benefit from lower rates, operators see increased revenues from fixed monthly service fees, small fees to modify the group lists, revenues from new customers attracted to this compelling service, and a reduction in churn rates due to the high cost for a customer who opts out of the group while others remain. Because operators can offer special tariffs the Group Tariffs solution also promotes higher customer MOU.
How does it work? Once group membership is established, calls between group members are billed based on a special tariff plan associated with their group. The Group Tariffs solution can be used for voice calls, SMS, and MMS. Company-wide group tariff rates, university or campus plans, as well as family and friends plans are only a few of the many types of packages operators can establish to attract business customers and private consumers.
Favorite Numbers Plans can also be established for any customer on the plan with a prepay or postpay account.
