Intelligent Number Translator
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Intelligent Number Translator

Intelligent Number Translator (INT) is a feature rich number translation solution designed to reduce the costs associated with network-based number translations. This solution simplifies the customer's experience by shortening commonly dialed numbers. INT performs translations based on a variety of criteria, including Mobile Switching Center Identification (MSCID), time of day, day of week, location, and more. INT provides users with numbers not limited to geographic location. For example an operator may offer a *TAXI service that customers use to call for a taxi. When a customer dials *TAXI, INT instructs the MSC to route the call to a taxi company based on the caller's location.

Numbers can be used by both the Network Operator or by enterprises for their contact or information services. Enterprises usually set multiple call centers that cover certain geographical zones, specific areas of skills and knowledge, or by time zones depending on which value added service is offered to the calling party. INT translates the dialed Free/ Local/ Premium Service Number into different physical routing numbers depending on set criteria and does so in real time. Additionally, Intelligent Number Translator allows subscribers to dial a defined customer service number anywhere in the network and be connected to their home customer service center.

Operators benefit from incremental sponsorship revenue when enterprises subscribe to special short codes and pay a fee to the mobile operator; they also see increases in revenue from calls to useful services from both the customer and service provider.